Shipping policy
At PawVisionary, we strive to provide you with the best shopping experience, including a clear and straightforward shipping process. Please review our shipping policy below:
Processing Time
- All orders are processed within 2-5 business days.
- Customization times may vary depending on the complexity of the design.
Shipping Time
- United States: Shipping typically takes 2-5 business days after processing.
- International Orders: Shipping times vary depending on your location and may take 7-20 business days.
Shipping Rates
- Standard Shipping: $4.75 (for smaller items like T-shirts).
- Express Shipping: Available upon request at an additional cost.
Note: Shipping rates for heavier or bulk orders may differ and will be calculated at checkout.
Tracking Information
- Once your order has shipped, you will receive a tracking number via email to monitor your delivery.
Delays
- Please note that unexpected delays may occur due to high demand, customs clearance, or courier issues. We appreciate your patience and understanding.
Returns and Exchanges
- Unfortunately, we cannot accept returns or exchanges on custom-made products unless there is a defect or error on our part.
If you have any questions about your order or need assistance, please don’t hesitate to contact us at pawvisionaryshop@gmail.com.
Thank you for shopping with us!